Operations Overview

A register is a long-lived system that requires ongoing operational attention. This guide covers the key operational concerns for running FERIN-compliant registers.

Health Monitoring

Track system health and performance

Backup & Recovery

Protect against data loss

Scaling

Handle growth in users and content

Disaster Recovery

Recover from major incidents

Health Metrics

Monitor these metrics to ensure register health:

System Metrics

MetricDescriptionAlert Threshold
API AvailabilityPercentage of successful requests< 99.9%
Response Time (p50)Median response latency> 200ms
Response Time (p99)99th percentile latency> 1000ms
Error Rate5xx responses as percentage> 1%
Database ConnectionsActive connection count> 80% of pool
Storage UsageDatabase/storage utilization> 80%

Business Metrics

MetricDescriptionMonitoring
Item CountTotal items in registerGrowth trends
Proposal QueuePending proposals awaiting reviewQueue depth alerts
Proposal AgeTime from submission to decisionSLA tracking
User ActivityActive users per day/weekTrend analysis
API UsageRequests by endpoint/clientCapacity planning

Dashboard Example

99.97%Availability (30d)
47msAvg Response Time
1,247Active Items
3Pending Proposals

Monitoring Setup

Recommended Stack

Collection

  • OpenTelemetry for traces/metrics
  • Prometheus exporters
  • Structured logging (JSON)

Storage

  • Prometheus/VictoriaMetrics for metrics
  • Elasticsearch/Loki for logs
  • Jaeger/Tempo for traces

Visualization

  • Grafana for dashboards
  • Custom admin UI
  • Status page for users

Alerting

  • Alertmanager for routing
  • PagerDuty/OpsGenie for on-call
  • Slack/Email notifications

Key Alerts

CRITICALAPI down or error rate > 5%Immediate page
WARNINGResponse time p99 > 1sInvestigate within 1 hour
WARNINGStorage > 80%Plan expansion
INFOProposal queue > 10Notify Control Body

Backup and Recovery

Backup Strategy

Implement a tiered backup approach:

Backup TypeFrequencyRetentionRecovery Time
Full databaseDaily90 daysHours
IncrementalHourly7 daysMinutes
Transaction logsContinuous24 hoursSeconds
ConfigurationOn changeIndefiniteMinutes

Recovery Procedures

Point-in-Time Recovery

  1. Stop application services
  2. Restore last full backup
  3. Apply incremental backups
  4. Replay transaction logs to target time
  5. Verify data integrity
  6. Resume services

Item-Level Recovery

  1. Identify affected items from audit log
  2. Export current state for reference
  3. Restore item from backup
  4. Create corrective proposal if governed
  5. Document recovery in audit trail
Backup Testing: Regularly test backup restoration. A backup that can't be restored is not a backup. Schedule quarterly recovery drills.

Scaling Strategies

Read Scaling

Most register workloads are read-heavy. Scale reads with:

  • Read replicas: Offload read queries to replica databases
  • Caching: Cache frequently accessed items (Redis, CDN)
  • CDN for static content: Serve published items via CDN
  • API caching: Cache API responses with appropriate TTLs

Write Scaling

Write scaling is more complex:

  • Connection pooling: Efficient database connection reuse
  • Async processing: Queue proposals for background processing
  • Sharding: Partition data across databases (for large registers)

Capacity Planning

Current State

  • Items: 10,000
  • Reads/day: 100,000
  • Writes/day: 50
  • Storage: 5 GB

Growth Rate

  • Items: +10%/year
  • Reads: +20%/year
  • Writes: +5%/year
  • Storage: +15%/year

1-Year Projection

  • Items: 11,000
  • Reads/day: 144,000
  • Writes/day: 53
  • Storage: 7.5 GB

Disaster Recovery

Recovery Objectives

ScenarioRTORPOStrategy
Single server failure15 min0Auto-failover to standby
Database corruption2 hours1 hourPoint-in-time recovery
Data center outage4 hours1 hourFailover to DR site
Ransomware attack24 hours24 hoursIsolated backup restore
Regional disaster48 hours24 hoursCross-region recovery

DR Architecture

                    ┌─────────────────┐
                    │   Production    │
                    │    (Primary)    │
                    └────────┬────────┘
                             │
         ┌───────────────────┼───────────────────┐
         │                   │                   │
         ▼                   ▼                   ▼
   ┌──────────┐       ┌──────────┐       ┌──────────┐
   │  Sync    │       │  Async   │       │  Backup  │
   │Replica 1 │       │Replica 2 │       │  Storage │
   └──────────┘       └────┬─────┘       └──────────┘
                            │
                    ┌───────▼────────┐
                    │  DR Site       │
                    │  (Standby)     │
                    └────────────────┘

DR Testing Schedule

  • Monthly: Automated failover tests
  • Quarterly: Full DR drill with team
  • Annually: Cross-region recovery test

Performance Tuning

Database Optimization

Indexing Strategy

  • Index frequently queried fields (identifier, status, dates)
  • Use composite indexes for common filter combinations
  • Monitor slow queries and add indexes as needed
  • Remove unused indexes to reduce write overhead

Query Optimization

  • Use pagination for large result sets
  • Avoid SELECT * in production queries
  • Use connection pooling
  • Implement query timeouts

Application Optimization

Caching Layers

LayerWhat to CacheTTL
CDNStatic assets, published items1 hour - 1 day
ApplicationConcept hierarchies, domains5-15 minutes
DatabaseQuery results, item lookups1-5 minutes

Maintenance Windows

Plan for regular maintenance:

Maintenance TypeFrequencyImpactCommunication
Security patchesAs neededUsually none (rolling)None unless required
Database upgradesQuarterlyBrief read-only48-hour notice
Major version upgradeAnnuallyPlanned downtime2-week notice
Data migrationAs neededMay require downtime1-week notice

Operational Checklist

Daily

  • ☐ Check monitoring dashboards
  • ☐ Review error logs
  • ☐ Verify backup completion
  • ☐ Check proposal queue

Weekly

  • ☐ Review capacity trends
  • ☐ Check security alerts
  • ☐ Audit user access
  • ☐ Review SLA metrics

Monthly

  • ☐ Test backup restoration
  • ☐ Review and rotate credentials
  • ☐ Update documentation
  • ☐ Capacity planning review

Quarterly

  • ☐ Full DR drill
  • ☐ Security assessment
  • ☐ Dependency updates
  • ☐ Performance review

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